Grant Ferguson’s 26-year marketing and management career has spanned start-ups to Fortune 100 companies as entrepreneur, executive, interim leader and consultant. His first taste of starting and selling a company was a personal one - early in his career co-founded a call center outsourcer based in Ireland, grew it and sold it 7 years later. Drawing on personal experience – including his many mistakes -- he has since helped many other entrepreneurs maximize the value of their hard work. Grant has a unique ability to think strategically and draw on big-company best practices while executing quickly in dynamic, entrepreneurial environments. Through his long career he has cultivated a deep referral network of skilled professionals whose subject matter expertise he is able to draw on to help his clients.
Grant has worked with over 40 companies and brands in many industries, including start-ups and mid-sized companies, consulting firms such as North Highland and Point B, and larger enterprises such as JPMorgan Chase, Verizon, Zillow, Bank of America, Wells Fargo, Walt Disney, Nike, Vitamin Shoppe, GE Capital, Kaiser Permanente and many others. His industry experience includes Financial Services, Telecom, Retail, Healthcare, Entertainment, Media, Hospitality, Energy, Contact Centers, Publishing and Consulting.
Contact us for a free consultation.
Marketing strategy, revenue and client diversification, channel and partner strategy, ecommerce strategy and execution, domestic and international expansion, product and pricing strategy, customer experience, segmentation and loyalty, salesforce effectiveness
Brand strategy, brand refresh / enhancements, marketing department maturity, marketing collateral development, digital marketing and content improvement, talent assessment, coaching
Contact center strategy and consolidation, customer journey mapping, marketing process improvement, marketing technology assessment and strategy, vendor / agency evaluation, reporting and metrics, training and coaching